How to upload Video Testimonials to an Amazon Product Page

Step 1: Sign In to Your Amazon Seller Central Account

1. Open your web browser and go to the Amazon Seller Central homepage.
2. Click on the “Sign In” button at the top right corner of the page.
3. Enter your email address and password, then click “Sign In”.

Step 2: Go to the Product Reviews Section

1. Once you are signed in, go to the “Performance” tab in the main menu.
2. From the dropdown menu, select “Customer Reviews”.

Step 3: Ask Customers for a Brief Video Testimonial

1. Send follow-up emails to customers who have purchased your product, requesting them to leave a video review, an easy process, developed by Tidal Wave Testimonials.
2. Introduce us, and allow us to get to work on creating an awesome video for your brand.
3. Once we have the ad creative squared away, we can send out to your customer to see.

Step 4: Use Amazon’s “Request a Review” Button

1. Go to the “Manage Orders” section under the “Orders” tab.
2. Find the order you want to request a review for and click the “Request a Review” button next to it.
3. Amazon will send an automated email to the customer, requesting a review for the product they purchased, which can include a video review.

Step 5: Guide Customers on Submitting Video Reviews

1. Customers can submit video reviews by following these steps:
   • Sign in to their Amazon account.
   • Navigate to the product page of the item they purchased.
   • Scroll down to the “Customer Reviews” section and click on “Write a customer review”.
   • Rate the product, write a review, and click on “Add photos or video”.
   • Select the Testimonial Video from Tidal Wave.
   • Submit the review after the video upload is complete.

Step 6: Feature Video Reviews on Your Product Page

1. Positive video reviews can be highlighted on your product page to boost credibility.
2. In the “Customer Reviews” section of your product page, you can feature top video reviews that provide detailed and positive feedback.

Step 7: Utilize Amazon Vine Program for Video Reviews (Optional)

1. If you are a brand registered with Amazon Brand Registry, you can use the Amazon Vine program to get video reviews from trusted reviewers.
2. While we don’t do Amazon Vine, you can easily get started with Amazon’s easy-to-use platform.
3. Go to the “Advertising” tab in Seller Central and select “Vine”.
4. Enroll your product in the Vine program and send samples to Vine reviewers who will then leave detailed video reviews.

Step 8: Monitor and Respond to Video Reviews

1. Regularly check for new video reviews in the “Customer Reviews” section.
2. Respond to all reviews, both positive and negative, to show that you value customer feedback and are committed to improving your products.